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INVISION HOSPITALITY - SERVICES

InVision Hospitality has made a great leap ahead to fill a void in the current hotel management industry. We provide strategy, management and brand-related investment for new or existing hospitality projects throughout Asia, which translates into operational efficiency, long-term value and profits for our clients.

As a partner, InVision is well-positioned to help clients apply solid management practices to their projects, with a core focus on maximizing cash flow and return on investment, regardless of the type and size of the property. InVision is grounded in years of hospitality experience yet is constantly challenging the status quo to stay aligned with the evolving market demand,

InVision's services elevate each hotel, resort, restaurant and residential project to its full potential.

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Management Agreements

Management of new or existing properties, with responsibility for all operating standards and financial performance. Clients can provide their own brand or choose from one of InVision's select company brands. Whether an InVision or owner branded property, services include:

Full knowledge of the project's site and related markets
Accurate and sustainable market positioning
Increasing cash flow by maximizing revenue and controlling expenses
Full range of revenue management, sales, marketing and distribution solutions
Business planning with detailed marketing plans, budgets and capital improvements, if appropriate
Providing support and assistance to the management team in carrying out the business plan
Reports on progress and areas in need of attention
Quality control procedures and guest satisfaction evaluation
Renovating and refurbishing, if needed, in order to enhance both the market appeal and operating efficiencies
Human resources procedures, including training, development and incentives

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Master Planning Consultancy

Leading master planners/architects to create the optimum hotel and resort product together with a program of project facilities, services, amenities and infrastructure development with a strong focus on implementing environmentally sound technology.

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Technical Services Agreement

For properties under development, working hand in hand with the owners/investors in developing action plans and strategies that lead to a successful and sustainable operation.

Master plan consultancy and space planning
Facilities briefs
Production of the design guidelines and technical standards manuals
Development of plans for the pre-opening budget and working capital
Development of human resource guidelines, compensation and benefit platform, recruitment calendar and job profiles
Development of food and beverage concepts
Development of IT specifications and operating equipment lists
Development of pricing strategy, revenue management, sales and marketing plans/actions
Development of operating, finance, revenue management, sales, marketing, human resources procedures
Recruiting, hiring and training of all employees

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Business Modeling/Advisory

An evaluation of the financial viability of a proposed project development, including its various components, with recommendations based upon current and future market conditions, including:

Financial and market feasibility studies, with emphasis upon return on invested capital
Valuations and market assessments
Operator search, evaluation and selection
Managerial audits, inclusive of gap analysis to given brand standards
Strategic and financial advisory on mixed-use projects involving hospitality offerings

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Sales, Marketing and Reservation Services

Under a management agreement with InVision, we will provide key sales, marketing and reservations support, including:

Market audits, review of existing pricing, partnership, promotional strategies, distribution, collateral, web/e-commerce, competitors, business mix, positioning and manning. Full report with recommendations.
Reviewing sales, marketing operations and marketing initiatives for a hotel or a group of hotels
Creating a specific sales action plan and strategic marketing plan based on the review and assessment
Evaluating the numerous sales and marketing options already provided by your brand, if you carry a flag, and ensuring that your efforts meet the brand standards
Sales, marketing, PR, revenue management and reservation center based in Bangkok
Integrating effective web marketing and online efforts into the sales and marketing plan, including search engine optimization and updating of promotional packages and product offers
Training appropriate staff in revenue management
Creating the distribution philosophy and applications
Assessing, coaching and directing sales staff on the property team
Development of Standard Operating Procedures to ensure that guest service levels parallel the marketing promise
Assembling a media plan to target key market segments, including public relations and press releases
Online promotion and email distribution

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Hospitality Led Residential^TM

Far exceeding the basic service commonly found in residential properties and serviced apartments today, InVision Hospitality assists new and existing residential projects with technical, legal and operational guidance for full integration with deluxe or luxury level hospitality services.

InVision will help clients achieve maximum rental return by providing professional direction related to sales and purchase agreements, conforming furniture packages, professional management, successful inventory pooling and superior levels of service. All business, but with a personal touch that feels like home.

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Hotel & Hospitality Development

Investing in existing properties or those under development, including hotels, resorts, residences and serviced apartments

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Spa Management

Development and implementation of unique wellness and healing concepts. By providing the right expertise up front, InVision helps each client plan strategically, build efficiently and operate intuitively – maximizing quality and profits without sacrificing service standards.

Feasibility studies and building requirements
Fixtures, furniture and equipment specifications
Development of treatment menus
Complete operational management on behalf of the owner
Ongoing sales, marketing and promotional strategies

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F&B Concept Development

Development of brand concept, business plan and solid marketing strategies, including conceptualization of operations manuals, technical assistance, employee development and training, control techniques and systems management, as well as franchising support in other markets within Thailand and Vietnam. With InVision's touch, our first stand-alone food-service project, Roadhouse BBQ in downtown Bangkok, has since become known for the best BBQ cuisine in Thailand.

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Brand Creation/Brand Identity/Policies, Procedures and Operating Manuals

Creation of brand mission/vision/pillars and standards based on the client's target customers, including all brand identity manuals.

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Retail Services

InVision offers a full range of retail expertise to complement your hospitality offering. Whether you are looking to reposition or redesign an existing boutique or arcade of shops, create new business units, conduct sales training or source unique merchandise, InVision offers the right solution to put your retail operation on a path to success.

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