InVision Hospitality - Services

Because hospitality is so much more than just servicing a hotel room, and success in business requires strong operational knowledge and technical thinking, InVision's comprehensive services are designed to help clients achieve targeted results.

Management Consultancy:

Management Agreements

Management of either existing or under-development property with responsibility for its operating standards and operating financial performance. Branding choices are available from InVision's range of brands or as an owner branded property.

  • Full knowledge of the project's site and related markets
  • Accurate and sustainable market positioning
  • Increasing cash flow by maximizing revenues and controlling the expenses
  • Full range of revenue management, sales, marketing and distribution solutions
  • Business planning with detailed marketing plans, budgets and capital improvements, if appropriate
  • Providing support and assistance to the management team in carrying out the business plan
  • Periodic reports on progress and areas in need of attention
  • Quality control procedures and guest satisfaction evaluation
  • Renovating and refurbishing, if needed, in order to enhance both the market appeal and operating efficiencies
  • Human resources procedures, including training, development and incentives

Hotel Development

Investing/co-investing in existing properties or those under development, including hotels, resorts, residences and serviced apartments

Technical Services Agreement

For properties under development, working hand in hand with the owners/investors in developing plans and strategies that lead to a successful and sustainable operation

  • Master plan consultancy and space planning
  • Facilities briefs
  • Production of the design guidelines and technical standards manuals
  • Development of plans for the pre-opening budget and working capital
  • Development of human resource guidelines, compensation & benefit platform, recruitment calendar and job profiles
  • Development of Food and Beverage concepts
  • Development of IT specifications and operating equipment lists
  • Development of pricing strategy, revenue management, sales and marketing plans/actions
  • Development of operating, finance, revenue management, sales, marketing, human resources procedures
  • Recruiting, hiring and training of all employees

Executive Recruitment

Sourcing and placement of executives

Skill and Management Training

Executive level training on Management skills and Operational skills

Marketing Strategies:

Sales/Marketing Services

Market audits, review of existing pricing, partnership, promotional strategies, distribution, collateral, web/e-commerce, competitors, business mix, positioning and manning. Full report with recommendations.

  • Reviewing a hotel's (or a group of hotels') sales, marketing operations and marketing initiatives
  • Creating a specific sales action plan and strategic marketing plan based on the review and assessment
  • Evaluating the numerous sales and marketing options already provided by your brand, if you carry a flag, and ensuring that your efforts meet the brand standards
  • Integrating effective web marketing and online efforts into the sales and marketing plan
  • Training appropriate staff in revenue management
  • Creating the distribution philosophy and applications
  • Assessing, coaching and directing sales staff on the property team
  • Development of Standard Operating Procedures, by working with all operational departments, to insure that guest service levels parallel the marketing promise
  • Communicating appropriate messages to targeted market segments through press releases and other professional public relations tactics
  • Reviewing and developing search engine optimization for a hotel's website, including updating the sections on promotional packages and products
  • Assembling a media plan, including distributing e-mail to boost interest in the company's activities and overall image

Brand Creation/Brand Identity Manual

Creation of brand mission/vision/pillars/standards based on target customers as well as brand ID manual.

Photography Project Execution

Reviewing current photography, photographer recommendations, styling, shoot list with props and schedule. On-location supervision.

Business Advisory:

Master Planning Consultancy

Assisting with the selection of the most suitable master planners/architects to create the optimum hotel and resort product together with a program of project facilities, services, amenities and infrastructure development.

Business Model

An evaluation of the financial viability of a proposed project development, including its various components with recommendations based on the current and future market environment.

  • Feasibility studies on income and/or return on investment
  • Valuations, market value estimates, investment value estimates and fractional interest valuations
  • Operator selection and management company search
  • Physical asset assessment
  • Financial damages estimates
  • Strategic advice and company restructuring consultancy

F&B Concept Development

Assisting with the development and implementation of food and beverage concepts, working with qualified food and beverage concept designers and providing on-site training.

Mystery Audit

Creation of an audit tailored to the property. Complete guest journey immersion. Complete audit report, including score, summary and training needs.

Compensation and Benefits Survey

Targeted report on competitive market covering, salaries, benefits, manning levels and turnover.